Service Detail

Cloud & Release Operations

Plan, configure, and operate the BPT application environment with controlled releases, health checks, rollback planning, and customer-specific readiness checks.

REL
Release
Controlled go-live
HLT
Health
Operational checks
REC
Recover
Backup readiness

What This Covers

Each service item is scoped as an implementation deliverable with expected outcomes, not a vague promise. The final project scope depends on the customer pack, provider access, site readiness, and go-live checks.

Cloud Setup

Environment planning, secure hosting setup, storage, backup, and access policies.

Expected Outcomes
Documented environmentAccess policyBackup approach

Release Pipeline

Build, release, versioning, rollback, and release evidence planning.

Expected Outcomes
Repeatable releaseRollback notesRelease checklist

Go-Live Readiness

Preflight checks for app surfaces, routes, login, provider readiness, and customer launch scope.

Expected Outcomes
Surface checksProvider checklistLaunch decision

Monitoring

Health checks, uptime review, error capture, and operational alert routing.

Expected Outcomes
Health dashboardAlert contactsIncident notes

Backup & Recovery

Backup schedule, restore drill planning, retention, and recovery evidence.

Expected Outcomes
Backup planRestore drillRetention notes

Security Review

Access, secret, route, API, and data-protection review before production enablement.

Expected Outcomes
Access reviewSecret handlingRisk register